FAQ - Your Questions Answered | TranslateSwift


Why do I use your translation services?
TranslateSwift is one of the fastest growing translation companies in the world. We offer the lowest price with the highest quality of translation. We are also the ONLY translation company in the world which offers 100% money back guarantee if you are not satisfied. More than 10,000 people around the world have trusted us with their translation needs, now it’s your turn!

What languages do you translate?
We translate all languages around the world from English and into English.

How long will it take?
Timing depends on the language and page count. However, mostly we deliver within 24 hours for up to 3 pages. Turnaround time excludes weekends and holidays.

How can you translate so quickly?
TranslateSwift has thousands of expert translators who can start working on your order right away.

What type of documents can you translate?
We can translate any type of documents including but not limited to Passport Translation, Birth Certificates Translation, Adoption Documents Translation, Diplomas Translation, Marriage Certificates Translation, Resumes Translation, Transcripts Translation, Divorce Documents Translation, Bank Statements Translation, Tax Statements Translation, Patent Documents Translation, Business Licenses Translation, Press Releases Translation, Product Manuals Translation, and Driver’s Licenses Translation etc.

Who will translate the document?
Each document is translated by a professional certified translator.

How do I send you my documents to translate?
You can directly place an order by clicking here or you can send it to [email protected] or you can request a quote by contacting us here.

Do you offer bulk translation?
Yes, we provide bulk translation services with a discounted rate as well.

How does the translation process work?
Once we receive your order. We assign it to one of our professional translators. After the translation is done, it’s reviewed by another translator to make sure everything is perfect. After that, we will email you the translation to see if you need any changes. We offer unlimited revisions and 100% money back guarantee if you are not satisfied.

Is my information secure?
We put great emphasis on security of your documents. The files are transmitted using a 256-bit SSL encryption the highest level of security available.

We do not store any personal information on our servers. All personal and credit card information is stored on a PCI compliant payment processing company. We never rent or re-sale your files.

Our translators have to sign very strict agreements before any document is disclosed to them for translation purposes only.

How much does it cost?
We have the lowest price in the whole translation industry for only $27 per page. A page is defined as: 250 words or fewer (including numbers), one-sided, and letter-size (8.5″ x 11″) or A4 dimensions or smaller. We also offer per word translation for only $0.10/word.

I am not sure about placing an order can I get a quote instead?
Yes! We provider free quote before you want to place your order. Just send us a request on this page.

Do you offer money back guarantee?
Yes! We offer 100% refund if your translated document is not accepted by USCIS or any other government or US university that requires a certification.

How can I get started?
You can start by placing an order through this page. Upload your document and other details. Pay for your order using Credit Card or PayPal.

I cannot find answer to my question on this page, what should I do?
Please send us a direct email to [email protected] or submit your question using this form. One of our support staff will get back to you within a few hours.